Summer Camp is cancelled for 2020 – what are my options?
Currently Enrolled Families:
Option 1) Roll over full tuition to summer 2021 and secure the rate you paid in 2020 for those weeks.
Option 2) Receive a full refund.
Please let us know your decision by completing the Covid Cancellation Form available under Forms & Documents on your CampInTouch account by Monday, May 25th. If we do not receive a response by this date we will automatically roll over funds to 2021.
Currently Cancelled Families:
If you have already opted to roll over your full tuition to 2021, no further action is needed to secure the rate you paid in 2020 for the weeks rolled over.
If you have already cancelled and your deposit has been retained, you will receive a refund of your deposit as soon as possible without the need to complete a Covid Cancellation Form. If you would like to re-enroll to secure your 2020 rate for 2021, please contact us to pay in full by June 15th, 2020.
Come anyway! Covid-19 took many things from our campers and their families and we refuse to allow it to take away the experience of a last summer at Camp! We will honor any camper who missed their last year of camp and they will be able to enroll for summer 2021, even if they are 17.
Alternatively, tuition can be rolled over to the CIT program if accepted. Feel free to contact us with any questions regarding a camper aging out or camper-to-CIT tuition rollover.
This amount is listed in the cancellation email you received from us on May 4th.
We will do everything in our power to honor refunds as soon as possible. We will provide a refund schedule and update you as it becomes available.
Yes, rest easy. If you require a refund for whatever reason, just reach out and let us know.
Our processing system will only allow refunds to the original form of payment to minimize the risk of fraud.
A rollover is when paid funds for this summer are used towards the next summer.
A rollover will allow you to avoid paying an increased tuition for 2021 for the weeks rolled over. If you rollover your full tuition to be used as a credit in 2021, you lock in the rate you paid in 2020 for those weeks.
Why would we do that? First, we want to recognize the families and their kiddos that are missing out on their summer camp experience due to the pandemic and what a hardship that is for everyone. Second, these funds are what will allow us to keep the lights on amid the Covid-19 crisis and work towards another incredible summer. Hang in there friends, we’re right here with you!
Families that have opted to roll over will be given priority for registration before the online application is available to new families. That being said, we cannot guarantee or hold any spots without receiving an application.
Yes. We will email you when online registration is open for 2021. You will have the option to select your preferred weeks or select the Undecided Option if you don’t yet know your plans.
Nope, we know these are uncertain times. Select Undecided Weeks and let us know your preferred sessions later.
Our processing system will automatically roll over fees you paid for Add-Ons in 2020 to the next summer. However, we cannot guarantee a Program Add-On until you submit an online application for summer 2021. We will check availability for each session at the time you submit your application.
Any weeks added after June 15th, 2020 will be at the new 2021 rate.
Absolutely, give us a call! You will receive 2020 rates for the weeks you choose to roll over. Any weeks added back after June 15th will be at the 2021 rates.
Not a problem, we understand each summer is different! You’ll have a credit on your account and will be entitled to receive a full refund of additional fees paid until March 1st, 2021.
Yes, full refunds will be available until March 1st, 2021. No questions asked!
Our cancellation policies are as follows: After March 1st, the $500 per camper deposit is retained, but all additional fees paid are refundable. After May 15th, 2021 there are no refunds for cancellations or no-shows.
Absolutely, as long as the new sibling is also paid in full by June 15th, 2020. We love when siblings can connect over a shared experience!
We will announce our new dates and rates as soon as possible. The pandemic has affected our operating costs, so we do foresee an increase in both tuition and program add-on fees for 2021.
Nope! Select Undecided Weeks and let us know your preferred sessions later.
Most likely, yes. A lot can change in a year! When we know exactly what summer 2021 will look like and the required dates for training and summer sessions, we will reach out to let you know the reapplication process for 2021.
Thank you for helping us weather this storm! Please visit the Friendship Fund page for more information on how to donate.
As many of you may know, camps spend the majority of their funds preparing for the upcoming summer. We have weathered many challenges over our 54 year history, but we have never had to sustain the cancellation of a summer and are not built to do so. Donations will help us to work towards another incredible summer in 2021.
Come one, come all! We are crossing our fingers that we will be open for Retreats starting the month of September and through the month of December. We are hosting a Fall Family Camp Weekend scheduled for September 11-13th, 2020 and October 2nd-4th, 2020 and plan to have additional offerings as it is safe to do so. If you are interested in a private event, please contact Sarah Ackenbom at email@example.com for more information.